To help provide relief for California policyholders residing in Ventura and San Diego Counties affected by the winter storms, Aflac will provide a premium grace period starting Jan. 22, 2024, and ending Mar. 25, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder
To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending Apr. 4, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.
Nashville singer-songwriter and cancer survivor Ava Paige knows all too well that “the things that make you better don’t come that easily,” a lyric she wrote as part of a song she performed for Children’s Miracle Network Hospitals patients, caregivers and health care professionals alongside My Special Aflac Duck®, a robotic companion for pediatric cancer and sickle cell disease patients.
Ava, 17, has been singing and writing songs since she was a small child and is an up-and-coming star in the Nashville music scene, working with the industry’s best. While on tour in 2019, she was diagnosed with leukemia, putting her bourgeoning music career on hold. After two and a half years of battling her disease, she claimed the title of cancer survivor and is now a Children’s Miracle Network Hospitals ambassador, helping others on their journey.
“Being a teenager with cancer is definitely different because you’re able to communicate better with your doctors and comprehend what’s going on,” Ava said. “But even being older, I had a hard time explaining what I was going through. Having something like [My Special Aflac Duck] to show your doctors what the duck is feeling can help children express their own emotions.”
Ava serenaded My Special Aflac Duck with an original song about staying strong, a very special musical performance that closed out the Children’s Hospitals Week event in April.
“Ava Paige is a remarkable person who shares this journey through the gift of song, and I’m glad she’s teamed up with My Special Aflac Duck to share her talents and encourage others still on the path to recovery,” said Buffy Swinehart, senior manager, Aflac Corporate Social Responsibility. “Our philanthropic focus is helping children with cancer and sickle cell disease — we celebrate every time one of them overcomes these terrible illnesses — and National Cancer Survivors Day is yet another reminder to reflect on the difficult journeys patients have taken and the odds they’ve beaten to become a survivor.”
My Special Aflac Duck is a social robot that offers a sense of comfort, joy, and control to children undergoing cancer treatment or living with sickle cell disease. Aflac, along with Sproutel, a patient-centered research and development company, debuted My Special Aflac Duck for pediatric cancer patients in 2018, and two years later introduced one with features and play accessories designed specifically for sickle cell patients.
For over 26 years, Aflac has been helping to make a meaningful difference in the lives of children with cancer, starting in 1995 with the Aflac Cancer and Blood Disorders Center of Children’s Healthcare of Atlanta, then joining Children’s Miracle Network Hospitals as a national partner in 2016. To date, Aflac has raised and contributed more than $160 million to pediatric cancer and blood disorders and has donated and distributed more than 15,000 My Special Aflac Ducks to 300-plus hospitals and disease-focused organizations.
In honor of National Cancer Survivors Day, join Ava and Aflac in being a part of someone’s survivor journey by making a contribution to the Children’s Miracle Network.
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