To help provide relief for California policyholders residing in Ventura and San Diego Counties affected by the winter storms, Aflac will provide a premium grace period starting Jan. 22, 2024, and ending Mar. 25, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder
To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending Apr. 4, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.
In October, Tera Ladner, vice president of Risk Management and Governance with Aflac Global Security, was named one of SC Media’s 2023 Women in IT Security Power Players, a distinction among cybersecurity leaders in North America. Ladner is one of 20 women recognized for leadership, contributions and impact in the cybersecurity and information risk sector.
When Ladner joined the Aflac flock seven years ago, she brought with her a diverse background, including a degree in marketing and extensive experience in information governance that eventually led to her earning a law degree. She credits her well-rounded career path for preparing her for her current role in global security governance, where her team is responsible for managing regulatory processes, protecting information, finding efficiencies across the organization, and more.
Tera wasn’t the only one going home with some new hardware that day — Aflac was also named a 2023 CSO50 Award honoree by CSO from Foundry for championing security and risk management excellence, which is only awarded to a select group of organizations that have implemented security projects and initiatives demonstrating outstanding business value and thought leadership.
Tera’s team played a role in the cross-functional project, “Feathers and Firewalls: Aflac's Zero Trust Approach,” which landed Aflac this prestigious honor. Designed to achieve increased security, simplified network architecture and cost savings, Aflac's program is centered on the principle of consistent controls with all communication passing through a cloud-based common exchange. The zero-trust security model, also known as zero-trust architecture, is a framework for securing infrastructure and data for today's modern digital transformation.
Learn more about Tera in the profile piece by SC Media titled, “Aflac's Tera Ladner: Building teams and relationships.”
