To help provide relief for California policyholders residing in Imperial County affected by the August Monsoon Storm, Aflac will provide a premium grace period starting Aug. 24, 2025, and ending April 27, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for California policyholders residing in Santa Barbara and Santa Cruz Counties affected by the November storm, Aflac will provide a premium grace period starting Nov. 13, 2025, and ending June 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for California policyholders residing in Mendocino, Sonoma and Ventura Counties affected by the December storms, Aflac will provide a premium grace period starting Dec. 16, 2025, and ending June 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for California policyholders residing in Humboldt County affected by the Arcata Fire, Aflac will provide a premium grace period starting Jan. 2, 2026, and ending June 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
Update regarding June 2025 security incident. View notification
The journey after a cancer diagnosis often involves juggling schedules, managing treatment plans and trying to glean as much information from health care providers as possible — not to mention the emotions that one must process. Simply put: It can be a lot to manage. You can probably multiply that by 10 when it involves a child.
That’s one reason why Aflac created My Special Aflac Duck® — first and foremost, it’s a comforting companion for children ages 3 and over facing cancer or sickle cell disease. It’s also designed to be a helpful tool for communication for children, parents and caregivers during what can be, for many, a time of stress. In fact, My Special Aflac Duck was recently the focus of a three-year clinical study spearheaded by researchers at Emory University and conducted at eight hospitals across the country. The study, which included 160 patients, their families and health care professionals, was released in April, showing that My Special Aflac Duck helps pediatric patients with cancer cope with treatment-related distress and anxiety.
The My Special Aflac Duck program is more than just a cuddly robot — it also comes with a suite of resources to help provide education, comfort and joy throughout the treatment process. In fact, with the help of the My Special Aflac Duck creators, Empath Labs, Aflac recently expanded their online Resource Hub, which now includes:
My Special Aflac Duck is a robotic and cherished companion that uses medical play and realistic motions, and it emulates emotions to interact with children as they navigate their cancer or sickle cell disease journey.
As part of Aflac's commitment to children and families facing pediatric cancer and blood disorders — one that spans nearly three decades and more than $184 million — the company has given, free of charge, more than 32,000 My Special Aflac Ducks to children with cancer or sickle cell in the United States, Japan and Northern Ireland.
Learn more about Aflac’s commitment to children with cancer and blood disorders at MySpecialAflacDuck.com.
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