Notifications from Aflac

Notifications from Aflac

 

To help provide relief for California policyholders residing in Ventura and San Diego Counties affected by the winter storms, Aflac will provide a premium grace period starting Jan. 22, 2024, and ending Mar. 25, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder


To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending Apr. 4, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.

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Stories

A wish upon a star — in outer space!

Aflac helps make Daniel’s wish come true through Make-A-Wish South Carolina

Six-year-old Daniel Teague loves everything about outer space and has his sights set on becoming an astronaut. He is being treated for acute lymphoblastic leukemia but will not let that slow him down in his pursuit to blast off to the stars in a few years. In the meantime, Daniel and his family recently  visited Kennedy Space Center in Florida to learn what it takes to be an astronaut, thanks to Aflac and Make-A-Wish South Carolina.

Getting ready for takeoff
On Aug. 1, Aflac granted Daniel’s wish at a surprise celebration hosted at the South Carolina State Museum in Columbia. Gen. Charles “Charlie” Duke, a retired S.C. astronaut, who walked the surface of the moon during the Apollo 16 mission in 1972, shared a special video message to get Daniel ready for takeoff. Bob Ruff, senior vice president, Group Voluntary Benefits, helped deliver Daniel’s wish and give him a few travel essentials — Aflac luggage, an Aflac plush duck, packing cubes, a water bottle and a blanket.

“Making this wish come true for Daniel is another way for Aflac to celebrate his strength and courage — and to give him extra joy and hope,” said Ruff. “Aflac is happy to work with Make-A-Wish South Carolina, as we continue our 28-year commitment to supporting children with cancer, their families and health care teams.”

Make-A-Wish South Carolina grants wishes that bring hope, joy and support to local children with critical illnesses. Since 2018, Aflac has donated nearly $50,000 to grant seven wishes.


Six-year-old space enthusiast Daniel Teague tries on a spacesuit at NASA’s Kennedy Space Center in Merritt Island, Florida.


Daniel Teague and brother, Austin, get a taste of astronaut life during their trip to NASA’s Kennedy Space Center Visitor Complex.


Daniel Teague; his father, Brian; mother, Brannon; and brother, Austin, enjoy a visit to NASA’s Kennedy Space Center.



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