Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Stories

Reliving Aflac’s early days with company’s first African American officer

Retired Col. James “Jim” Jackson grew up in Florida before moving to Alabama to attend Tuskegee University. A chemistry and math major, Jim soon joined ROTC program and, once commissioned as second lieutenant in the U.S. Army at Tuskegee University, he went on active duty in Germany for three years. Throughout his military career, Jim moved around to places like Missouri, Fort Bragg in North Carolina, a proving ground in Maryland, and even the Pentagon.

In 1978, after 24 years of active service with the U.S. Army — and, at the time, stationed at Fort Moore (formerly Fort Benning) near Columbus, Georgia — Jim retired and sought out a second career. After some research, he learned more about Aflac and said, “That’s a place where I’d like to work.”

Jim sent in his resume, had a few interviews, and he eventually landed in the Compliance department at Aflac. He quickly rose through the ranks and became Aflac’s first African American officer when he was promoted to assistant vice president of Employee Relations.

Fondly reminiscent of his time with Aflac, Jim said that the founders cared deeply about employees — they always treated them like family.

Watch this video to hear more from Jim about his time with Aflac.


Aflac's family of insurers includes Aflac and/or Aflac New York, and/or Continental American Insurance Company and/or Continental American Life Insurance Company.

Z230123A                                                                                                                              Exp. 10/24