To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide billing leniency for impacted insureds, an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder. Affected members should contact Aflac at 800-992-3522 for assistance.
For Network Dental and Vision Members:
This also provides an extension of filing deadlines for claims and leniency for any other action required under the certificate. Affected members are not required to obtain prior approval when accessing appropriate out-of-network providers when in-network providers are unavailable. The cost-sharing for out-of-network will be in amount equal to cost-sharing affected members would have paid for the provision of that service in-network. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for California policyholders residing in Tuolumne and Calaveras Counties affected by the lightning-ignited fires, Aflac will provide a premium grace period starting Sept. 2, 2025, and ending Nov. 18, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Alaska policyholders and certificate holders residing in Northwest Arctic Borough, North Slope Borough, Kusilvak Census Area, Bethel Census Area, Nome Census Area, and Aleutians West Census Area who are affected by the storm, Aflac will provide an extended premium grace period starting Oct. 9, 2025, and ending Dec. 15, 2025. This grace period also includes an extension of filing deadlines for claims and leniency for any other actions required under the policy or certificate. In addition, Aflac will relax prescription drug benefit guidelines to allow payment of claims when a covered prescription drug is refilled prior to the usual 30-day limit. Policyholders and certificate holders may also request a replacement copy of their policy or certificate.
For Network Dental and Vision Members:
Aflac is providing temporary relaxation of precertification and referral requirements. Members will have access to appropriate out-of-network providers if in-network providers are unavailable or if they have been displaced, and leniency will be provided for any other actions required under the certificate. Affected members should contact Aflac Benefits Solutions (formerly Argus Dental and Vision) at 855-819-1873, option 1, for assistance.
To help provide relief for Oregon policyholders residing in Oregon who were affected by the wildfires, Aflac will provide a premium grace period starting Sept. 3, 2025, and ending Nov. 26, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Arizona policyholders residing in Gila, Mohave and Maricopa counties affected by the heavy rains, Aflac will provide a premium grace period starting Sept. 25, 2025, and ending Jan. 13, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
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The tail that wags when you walk in the door. The purrs that provide comfort and love. The neighs, bleats, barks and meows that make you laugh. There is no denying that pets bring so much joy to life’s everyday moments. In fact, multiple studies indicate that there are correlations between pet ownership and benefits for mental wellness1 and cardiac health.2
At Aflac, we love our four-legged family members, so much so that there is an entire page on our intranet dedicated to the Pets of Aflac. In honor of National Pet Month, the pet owners of Aflac share their stories and tips for celebrating and caring for their pets during this special month and all year long.
Show them lots of love, and give them your time and attention — every day.
Pets need regular exercise and engagement. Go for plenty of walks and let your pets explore new environments occasionally. You can also play games — indoor and/or outdoor — that offer both mental and physical engagement, like fetch, treat or treasure hunts, toy chases and obstacle courses. There are also pet day care facilities and professionals that specialize in giving your pets plenty of engagement outside of the home. And of course, lots of playtime, snuggles and special treats for pets are all great ways to spoil them.
Pet ownership is a big commitment — something to always consider is your schedule and ability to stick to a routine — but what it requires in responsibilities, it more that pays off with unconditional love and comfort.
Invest in training.
When you bring a pet into your life, you are building a relationship with a creature that does not speak the same language as you, which is why a quality and regular training regimen is critical.
In the training process, not only will you be able to teach your pet how he or she can communicate with you, but you’ll also learn how to understand what your pet is trying to tell you. By paying attention to their body language and how they act around other people, you’ll pick up on important cues that your pet is trying to signal to you.
Put in the time to train when they are young, and it will pay off in the long run. And remember to be patient, as they are always learning.
Protect them.
Our pets rely on us to take care of them and to protect them. Start with the basics: quality food, access to fresh water, grooming, dental care, routine veterinary visits — including exams, vaccinations, etc. — and pay attention to any behavioral changes that could indicate health issues. It’s also important to establish a relationship with and stay close to your veterinarian, as they can help you find the best ways to care for your pet and ensure his or her wellness.
Expect the unexpected from your pet.
With video calls still a part of daily life, many pet owners know the cute chaos that ensues when their pets sneak up on the screen. It may not be what we usually mean when we say that Aflac practices diversity and inclusion, but isn’t it just the cat’s meow when your pet unexpectedly joins hybrid team meetings?
Jon Sullivan, director, Corporate Communications, and his cat, Craig, hold court in a video meeting.
1 Depression, anxiety, and happiness in dog owners and potential dog owners during the COVID-19 pandemic in the United States. PLOS ONE. Accessed April 20, 2023.
2 Pet Ownership and Cardiovascular Risk: A Scientific Statement from the American Heart Association. Accessed April 20, 2023.
Confidential and Proprietary. For Internal Use Only. Do Not Distribute. This content contains proprietary information and material that is owned by Aflac and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. This content is provided to you for informational purposes. You further agree not to modify, loan, sell, distribute, or create derivative works based on this content. Any use not specifically permitted herein is strictly prohibited.
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